Velocentra Solutions LLC
Accessibility Statement
We want anyone to be able to order flowers here, whatever device or assistive technology they use.
Last updated: September 2026
Our approach
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a working standard. We have not commissioned a formal third-party audit, so we describe this as our ongoing goal rather than a certified result.
What we have built in
- A skip link to jump straight to the main content.
- Keyboard-operable navigation, filters, quantity controls and forms, with a visible focus outline.
- Text alternatives on product and category images.
- Labelled form fields, with errors listed in text and announced rather than shown by color alone.
- Layouts that reflow for phones, tablets and desktops, and text that can be zoomed.
Known limitations
- Some decorative frosted-glass surfaces reduce contrast against certain backgrounds; we are continuing to tune these.
- Date pickers and select menus use the browser's own controls, so their behavior varies between devices.
- Long product descriptions are written in plain language, but flower terminology may still be unfamiliar — call us and we will describe an arrangement over the phone.
Ordering another way
If any part of this site gets in your way, call +1 234 251 3063 during shop hours or email info@velocentrasolutions.com and we will take your order directly, including the delivery date, gift message and payment arrangements.
Reporting a problem
Tell us the page, what you were trying to do, and the device or assistive technology you were using. Write to info@velocentrasolutions.com or Velocentra Solutions LLC, 405 Widener Road, Kingsport, TN 37663. We aim to respond within two business days and to fix confirmed barriers as quickly as we reasonably can.
Questions about this page?
Write to info@velocentrasolutions.com, call +1 234 251 3063, or mail Velocentra Solutions LLC, 405 Widener Road, Kingsport, TN 37663.
This page describes our current practices in plain language. It is general information, not legal advice, and should be reviewed against applicable law and our actual operating practices before publication.